CSM has a range of policies to indicate its business conditions over a range of areas. These include Warranties, Terms and Conditions of Sale and its close association with Environmental Initiatives.
Below are PDF files of these various policies:
CSM Terms and Conditions of Sale (Full Version)
CSM Warranties and Guarantees
CSM Service and Warranty Terms and Conditions
CSM Summary of Trade
CSM is accredited under ISO 9001 which is a known standard for Quality Management in business processes.
Most CSM products have been awarded the GECA Label including Storage Cabinets, Mobile and Systems Shelving, Mobile Pedestals and Storage Wall.
Many competition seek cheap import alternatives where labour and WHS are uncontrolled, this provides products from factories where workers are treated unethically.
CSM and its suppliers commit to providing equal opportunity for all staff and encourage ongoing training and education. A safe work environment is paramount and maintain strict WHS practices and an active safety committee with worker participation. The company ensures all suppliers conform to these codes.
CSM and its suppliers commit to ‘touch the ground lightly’ and through their activities enhance rather than degrad the natural environment. CSM is accredited by the Good Environmental Choice Australia (GECA) and manufacture under AS/NZS ISO 14001 Environmental Management Systems.
CSM Office Furniture Solutions is committed to supporting the ‘Australian Privacy Principles for the Fair Handling of Personal Information’ which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.
The following Manuals are available on request:
Cabinet and Maintenance Manuals are also available on request